Mentor Technical Group logo
787.743.0897  |  info@mentortg.com

HQ: PO Box 6857 Caguas, PR 00726-6857

The Mentor Story

From focused beginnings more than 20 years ago, Mentor Technical Group has evolved into a formidable presence in Puerto Rico with increasing presence in the mainland US Fueled by our unwavering commitment to excellence, we’ve been able to expand our original offerings to provide a comprehensive portfolio to fulfill diverse needs in a fast-paced business environment.

man calibrating and testing medical device man calibrating and testing medical device

Committed to Excellence

For more than two decades, leading companies in highly regulated industries have placed their trust in Mentor as their single-source provider of compliance, technical, and engineering services.

Our commitment to supporting optimal business operations began in 2000 with a focused set of technical and regulatory compliance solutions. We expanded our capabilities to address our clients’ need for a single reliable partner offering efficient and flexible solutions for better outcomes.

Focused Growth

With our Corporate Plus diversity supplier status, we were able to accomplish all of this and more for our clients, growing quickly to become Puerto Rico’s largest multidisciplinary provider, partnering with nine of the top ten global life science firms.

As we set new standards in the mainland United States and beyond, we’re proud to build upon our legacy of integrity, accountability, and excellence.

Why Mentor?

Partnered with 9 of the Top 10 Life Science Companies

Our track record speaks for itself. We’ve partnered with 9 of the top 10 life science companies, reflecting our position as a trusted solution provider.

600+ Team Members Worldwide

With over 600 dedicated professionals, we bring expertise to every partnership.

Rapidly Growing Footprint

Our footprint is rapidly expanding. We’re reaching new horizons, delivering excellence wherever we go.

Internal Innovation Program

Process innovation is at our core. Our internal innovation program and idea management processes drive continuous improvement, ensuring we stay at the forefront of industry trends.

Certified Minority-Owned Business

We’re a certified minority-owned business, bringing diversity and fresh perspectives to the industries we serve.

The Mentor Service Difference

With innovation, an ISO 9001 certified quality system, and process integrity, Mentor provides full visibility, strong business continuity, and zero service disruption.

Infographic Infographic

Meet the Team

Flavia Tejada, P.E.

President

Jose A. Ojeda-Rodriguez

Vice President, Puerto Rico Operations

Gilberto Cubero, P.E.

Vice President of US Operations

Ivan Feliciano

Senior Director Regulatory Compliance & Technical Services

Viviana Vilanova, J.D

Human Resources Sr Director

Roberto Rivera-Sampayo, P.E.

Product & Asset Management Director

Yaritza Figueroa

Quality & Customer Services Director

Tania M. Aponte González

Business Development & Client Relationship Manager

Wilfredo Roman- Castillo

US & PR Operations Director

Idalia Luna Delgado

EHS Director

Frances Cabrera

EHS Compliance Manager

Our Journey So Far

Explore our history—a testament to milestones, achievements, and our dedication to excellence.

2000

Val & Regulatory Compliance, & Calibration

2004

Val & Regulatory Compliance, Utilities, O&M, & Calibration

2010
  • Service Award by Amgen Manufacturing, Limited
  • Performance Award by Merck, PR
  • Service Partner by Johnson & Johnson
2011
  • Puerto Rico Supplier Development Council Recognition
2012
  • Diversity Partner of the Year by Johnson & Johnson
2013
  • Best Site Service Award by Merck

Multidisciplinary Clients Holistic Solutions LSIFM

2014
  • Local Supplier of the Year Award by PRMSDC
2015
  • Service Partner by Johnson & Johnson
  • CCFS Partner of the Year by Johnson & Johnson
  • Diversity Partner of the Year by Johnson & Johnson
  • NMSDC Corporate Plus Distinction

Val & Regulatory Compliance, LSIFM, Utilities, O&M, & Calibration

2018
  • MTG International Regional Office & Metrology Lab Opening in San Fransico, CA

All Services + LSIFM Global Leverage Replication, Technology Tools, SME’s, a& Best Practices Harmonization

2019
  • MTG International Regional Office Opening in Boston, MA
2020
  • Safety Meritorious Improvement Award

All Services + LSIFM reliability / Asset Management, & Innovation Programs

2021
  • Safety Achievement Award
2022
  • Distinguished Performance Safety Award, Meritorius Improvement Award from PRMA Safety Summit
2023
  • President’s Award from PRMA Safety Summit
2000

Val & Regulatory Compliance, & Calibration

2004

Val & Regulatory Compliance, Utilities, O&M, & Calibration

2010
  • Service Award by Amgen Manufacturing, Limited
  • Performance Award by Merck, PR
  • Service Partner by Johnson & Johnson
2011
  • Puerto Rico Supplier Development Council Recognition
2012
  • Diversity Partner of the Year by Johnson & Johnson
2013
  • Best Site Service Award by Merck

Multidisciplinary Clients Holistic Solutions LSIFM

2014
  • Local Supplier of the Year Award by PRMSDC
2015
  • Service Partner by Johnson & Johnson
  • CCFS Partner of the Year by Johnson & Johnson
  • Diversity Partner of the Year by Johnson & Johnson
  • NMSDC Corporate Plus Distinction

Val & Regulatory Compliance, LSIFM, Utilities, O&M, & Calibration

2018
  • MTG International Regional Office & Metrology Lab Opening in San Fransico, CA

All Services + LSIFM Global Leverage Replication, Technology Tools, SME’s, a& Best Practices Harmonization

2019
  • MTG International Regional Office Opening in Boston, MA
2020
  • Safety Meritorious Improvement Award

All Services + LSIFM reliability / Asset Management, & Innovation Programs

2021
  • Safety Achievement Award
2022
  • Distinguished Performance Safety Award, Meritorius Improvement Award from PRMA Safety Summit
2023
  • President’s Award from PRMA Safety Summit

Connect with Excellence

Ready for a committed partner? Contact our team today, and let’s transform challenges into opportunities.